Case 01
A freeze that had been open for two years
Dragonball Online Global · live consumer platform · whole user base affected
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000
Reported
Clients froze at random and nobody could reproduce it on demand.
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120
Assumed cause
A memory leakEvery earlier attempt stopped here. -
340
Traced
ProcMon showed the pauses lining up with logging calls.
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620
Mechanism
Every log line was flushed to disk before the program continued.
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900
Root cause
Antivirus was inspecting each of those writes, which turned slow logging into a visible freeze.
Outcome I rewrote the logging path and the freezes stopped across the whole user base, after two years open.